Legal
Cookie Policy
Last updated: February 23, 2026. This policy explains how Gnan uses cookies and similar technologies.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences, understand how you use the platform, and improve your overall experience. Some cookies are essential for the platform to function, while others help us analyze and optimize performance.
2. Types of Cookies We Use
| Category | Purpose | Duration |
|---|---|---|
| Essential | Required for platform functionality, authentication, and security. Cannot be disabled. | Session / 1 year |
| Functional | Remember your preferences such as language, display settings, and recent documents. | 1 year |
| Analytics | Help us understand how users interact with the platform to improve features and performance. | 2 years |
| Performance | Monitor platform performance, identify errors, and optimize loading times. | 1 year |
3. Essential Cookies
These cookies are strictly necessary for the Service to operate:
- Session cookies: Maintain your authenticated session as you navigate the platform
- CSRF tokens: Protect against cross-site request forgery attacks
- Load balancer cookies: Ensure optimal routing of your requests across our infrastructure
- Consent cookies: Remember your cookie preferences and consent choices
4. Analytics and Performance Cookies
We use analytics tools to understand platform usage patterns. These cookies collect aggregated, anonymized data and do not personally identify you. We use this data solely to improve the Gnan platform.
- Page views and feature usage frequency
- Session duration and navigation paths
- Error rates and performance metrics
- Device type, browser version, and screen resolution
5. Third-Party Cookies
We minimize the use of third-party cookies. When used, they are limited to:
- Vercel Analytics: Privacy-focused web analytics for understanding page performance
- Intercom (if enabled): Customer support chat functionality
We do not use any advertising or remarketing cookies. We do not share cookie data with advertisers.
6. Managing Your Cookie Preferences
You can manage cookies in the following ways:
- Browser Settings: Most browsers allow you to block or delete cookies through their settings. Note that blocking essential cookies may prevent the platform from functioning correctly.
- Platform Settings: You can manage your cookie preferences from your account settings within the Gnan dashboard.
- Opt-Out: Contact us at privacy@gnan.ai to opt out of non-essential cookies.
7. Data Collected Through Cookies
Information collected through cookies is processed in accordance with our Privacy Policy. We do not use cookie data to build advertising profiles or sell information to third parties.
8. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices or applicable regulations. Changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
If you have questions about our use of cookies, please contact us at privacy@gnan.ai.